Dk wen's Terms & Conditions — Fully in Bengali

By using the dk wen website or mobile application, you confirm that you have read and agreed to these Terms & Conditions in full. These terms constitute a legally binding agreement between dk wen and each member.

Dk wen is an internationally licensed online gaming and betting platform. We are committed to providing users in Bangladesh with a safe, transparent, and enjoyable experience.

Age Restriction

You must be at least 18 years of age to open an account at dk wen. We are firmly committed to protecting minors from gaming. We may request a national ID or other documents to verify your age at any time.

Registration requirements

• All information you provide must be truthful and accurate
• Only one account per person is permitted
• A valid mobile number and email address are required
• It is your responsibility to keep your dk wen account password confidential

Every account at dk wen is for the sole personal use of the registered member. You may not allow anyone else to access or use your account.

Account security

• Use a strong password that includes uppercase letters, numbers, and symbols
• Keep Two-Factor Authentication (2FA) Enabled
• Report any suspicious activity to dk wen immediately
• Always log out after using an unfamiliar device

Members are solely responsible for all activity on their account. It is your responsibility to keep your account secure.

Deposits and withdrawals on dk wen can be made via bKash, Nagad, Rocket, direct bank transfer, and USDT. All transactions are completely free of charge — dk wen does not apply any payment fees.

Deposit rules

• Only use payment methods registered in your own name
• Minimum deposit via bKash/Nagad is ৳100, and via Rocket is ৳200
• Providing the correct transaction ID at the time of deposit is mandatory
• Depositing through a third party may result in account suspension

Withdrawal Rules

• Withdrawals will only be processed to the same payment method used for the deposit
• Minimum withdrawal via bKash/Nagad is ৳200
• KYC verification may be required for large withdrawal amounts
• Wagering requirements must be met before withdrawing any winnings derived from a bonus

Dk wen offers a variety of bonuses and promotions. Each offer has its own terms and conditions, which are detailed on the respective offer page.

General Bonus Terms

• Wagering Requirement: Most bonuses require a wagering amount of 5–10 times the bonus value
• Time limit: Bonuses must generally be used within 30 days
• Game restrictions: Some bonuses may be restricted to specific games
• Minimum bet odds: Odds must generally be 1.50 or higher for bonus wagering

Bonus abuse

Bonus abuse is strictly prohibited at dk wen. Attempting to claim bonuses across multiple accounts from the same household or device may result in bonus forfeiture and account closure.

Once confirmed, bets placed at dk wen cannot be changed or cancelled. Please review all details carefully before placing your bet.

General Betting Rules

• All bets are final once confirmed
• If a bet is voided due to a technical error, a full refund will be issued
• In the event of a match cancellation or postponement, decisions will be made in accordance with dk wen's own rules
• The stake of any void bet will be refunded in full

Live Betting

Odds in live betting change in real time. The odds at the moment a bet is confirmed will apply. If a bet is confirmed at different odds due to network delays, it will still be considered valid.

The following activities are strictly prohibited at dk wen. Violations may result in permanent account closure and legal action:

• Involvement in match fixing or manipulation of any sporting event
• Money laundering or transactions involving illegal funds
• Claiming bonuses through multiple accounts
• Exploiting technical errors or bugs for unfair advantage
• Placing bets using automated bots or software
• Opening an account using another person's personal information

Dk wen treats the protection of your personal information as a top priority. We never sell your personal data to third parties. Our Privacy Policy Page Learn more.

• Your information is used solely for the purpose of providing our services
• Payment information is stored with SSL encryption
• KYC verification documents are stored on secure servers

Dk wen reserves the right to suspend or terminate any account without notice in the following cases:

• Any violation of these Terms & Conditions
• Fraud or suspicious activity
• Registration with false information
• If bonus abuse is established

Members may also request account closure at any time through the support team. Any valid balance remaining at the time of closure will be refunded.

Dk wen is firmly committed to responsible gaming. We want every member to enjoy their experience and ensure that gaming never becomes a problem.

• Set a deposit limit that suits your budget
• Self-exclusion is available at any time
• If you feel you have a problem, use dk wen's responsible gaming tools

Learn More Responsible Gaming page View.

For any dispute with dk wen, please contact the support team first. Most issues are resolved within 24 hours.

• Any disputes regarding bet outcomes must be raised within 72 hours
• A transaction ID must be provided for payment-related disputes
• Dk wen's decision shall be binding and final

Dk wen reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or through a platform notice prior to those changes taking effect.

Continued use of dk wen after any changes have been made constitutes your acceptance of the updated Terms & Conditions. Please check this page regularly to stay informed.